One WhatsApp number. A whole sales team working it.
Isaral gives every rep their own queue, every lead an owner, and every manager a live view of the pipeline — so your team closes more, without ever stepping on each other's chats.
One phone, five reps, and no way to tell who's talking to whom.
The moment a second person joins your sales team, a personal WhatsApp stops working — chats get answered twice, leads sit untouched, and nobody knows who owns what. Isaral turns that single number into a real team tool.
Lead Assignment & Routing
New chats route to a rep automatically — by territory, product line, or simple round-robin. No lead sits unowned.
Shared Pipeline View
Every deal's stage — new, contacted, negotiating, closed — visible to the whole team and rolled up for managers.
Rep Performance Tracking
Reply time, deals closed and revenue per rep, tracked automatically — no end-of-week manual reporting.
Roles & Permissions
Reps see only their own chats, managers see everything — set access levels once, per role, not per person.
Internal Notes & Handoffs
Pass a chat to a colleague with full context attached — no "let me check with my team, one sec" delays.
SLA Alerts
If a rep doesn't reply within your target window, Isaral flags it — and reassigns it if it's still sitting cold.
Four things Isaral handles the moment a chat comes in.
From the first message to the closed deal, here's exactly how Isaral keeps a multi-rep sales team organized on a single WhatsApp number.
Every new chat lands with the right rep, instantly.
Set rules once — by territory, product interest, or round-robin — and Isaral assigns each incoming lead automatically, so nobody's refreshing an inbox waiting to grab the next chat.
- Rule-based or round-robin assignment
- Manual reassignment in one tap if needed
- No chat ever sits unowned in a shared queue
One pipeline, every rep's deals in it.
Each conversation moves through the same stages — new, contacted, negotiating, closed — so a manager can see exactly where every deal stands without pinging each rep individually.
- Stages update automatically as chats progress
- Filter the board by rep, stage, or territory
- No more "what's the status of that deal?" pings
Every rep's numbers, without a single spreadsheet.
Reply time, deals closed, and revenue attributed per rep are tracked automatically — so 1:1s run on real numbers, not gut feel.
- Weekly leaderboard, sorted by closed deals
- Per-rep reply-time and conversion trends
- Exportable, shareable in a Monday standup
Reps see their chats. Managers see everything.
Set role-based access once and every teammate — new hire or ten-year veteran — automatically gets the right level of visibility, no per-person setup.
- Six built-in roles, from rep to admin
- Managers roll up the full team's pipeline
- Offboard a rep in one click, chats stay safe
Every chat owned by exactly one rep — visible to the whole team.
No more double replies or leads slipping through the cracks. Each conversation shows its owner, its stage, and how long it's been sitting, at a glance.
- Auto-assigns new chats by rule or round-robin
- Shows deal stage and owner on every row
- One-tap reassignment when a rep's out
See who's closing, who's stuck, and why — every week.
A live leaderboard ranks reps by deals closed and reply speed, so managers spend 1:1 time coaching instead of chasing down numbers manually.
- Weekly leaderboard by deals & reply time
- SLA alerts for chats sitting too long
- Exportable reports for Monday standups
Two reps today. Twenty next year. Same one number.
Add a rep in minutes
Invite a new teammate, assign their role, and they're taking chats the same day — no migration needed.
Handles festival-season lead spikes
Auto-routing keeps distributing evenly even when enquiries jump 10x overnight.
Live in under 24 hours
Connect your existing WhatsApp Business number — the whole team is working from it the next day.
From "who's on this chat" to "who's #1 this week" — all in one place.
Running a sales team on WhatsApp touches routing, visibility, coaching and reporting throughout. Here's the full picture.
Auto Lead Routing
New chats assigned by territory, product, or round-robin — no rep hovering over the inbox waiting.
Shared Pipeline Board
Every deal's stage visible to the whole team and rolled up automatically for managers.
Rep Leaderboard
Deals closed, reply time, and revenue per rep — tracked automatically, ranked weekly.
Role-Based Access
Reps see their own chats, managers see everything — set once, applied to every teammate automatically.
SLA Alerts
Chats sitting past your reply-time target get flagged and reassigned automatically, before they go cold.
Internal Notes & Handoffs
Pass a chat to a colleague with full context attached — no repeating the conversation from scratch.
Built for teams, priced for small business
Simple plans that grow with your headcount and chat volume. No setup fee.
Arambh
- ✓ Shared team inbox
- ✓ Manual chat assignment
- ✓ WhatsApp Bot & Auto-Sender
- ✓ Shop & Website Builder
- ✓ Funnel Builder
- ✓ Form Builder
- ✓ SMS & Email Sender
- ✓ Calendar Booking
- ✗ Auto lead routing
- ✗ Rep leaderboard
- ✗ White Label
Vikas
- ✓ Everything in Arambh
- ✓ Auto lead routing & round-robin
- ✓ Rep leaderboard & reporting
- ✓ SLA alerts & reassignment
- ✓ CRM Pipeline View
- ✓ AI Lead Scoring (0-100)
- ✓ Priority Support
- ✓ Advanced Analytics
- ✗ White Label
- ✗ Dedicated Manager
- ✗ Custom roles
Utkarsh
- ✓ Everything in Vikas
- ✓ Custom roles & permission sets
- ✓ AI Agents (24/7 Inbox)
- ✓ White Label Dashboard
- ✓ Custom Integrations
- ✓ Dedicated Account Manager
- ✓ SLA-backed Support
- ✓ API Access
- ✓ Custom Training
- ✓ Multi-team Management
- ✓ Priority Development
WhatsApp CRM for sales teams, answered.
Yes — that's the core of Isaral's team layer. Every rep works from a shared inbox on one number, but each chat has a single clear owner so nobody double-replies.
You set rules once — by territory, product line, or simple round-robin — and every new chat is routed to the right rep automatically, with manual reassignment always one tap away.
Yes. Role-based permissions mean reps see only their own chats by default, while managers get a rolled-up view of the whole team's pipeline.
It tracks deals closed, average reply time, and attributed revenue per rep automatically from chat activity — no manual entry required.
No. Connect your existing WhatsApp Business number — no porting, no downtime, no new number for customers to learn.